CXHDT HOLIDAY BOOKING FORM

TERMS AND CONDITIONS

Residency - There is a resident House Manager who will greet you upon arrival. Please do not arrive before 12 noon on your appointed day and on your last day you are asked to vacate your bedrooms by 9.30a.m. You may use the lounge and kitchen until 10.30a.m.

Accommodation - St. Anne's provides self catering holiday accommodation for up to three families at a time, each family having their own bedroom(s), bathroom, lounge and kitchen. The sun lounge, swimming pool and garden are shared with other occupants of the house and non residents using the dialysis facilities. There is a pay telephone for your use in the hall.

Dialysis - There is a resident renal nurse who will contact you during the week before your holiday to finalise dialysis arrangements.

CAPD - Your unit should arrange delivery of fluids to arrive the week before your holiday. Please check that this has been arranged.

Haemodialysis takes place in a purpose built dialysis unit in the garden and accommodates 3 patients at any one time using Gambro AK 90 machines.

Provisional Bookings - Provisional bookings can be made by phone,Monday to Friday 9am to 5pm but are only confirmed if a completed Booking Form and the booking deposit of £25.00 are received within seven days.

Booking Details - Only persons whose names appear on the Booking Form may stay. There can be no substitution of names without prior written notification. You must check your confirmation details carefully as soon as you receive them and advise us immediately if anything appears incorrect. Later amendments may not be possible. If you have not received your confirmation letter within 14 days please contact St Anne's.

Booking Fee - A £25.00 booking fee is required with this Booking Form. This will be returnable on arrival, or if there is a medical reason for cancellation, but withheld to cover costs for unreasonable cancellations.

Cancellation - If it is necessary to cancel your holiday this must be done in writing by the person who signed the Booking Form or your consultant if there is a medical reason.

General - Please bring any medication you are taking with you. Towels and bedding are provided but you will need to bring tea-towels and washing-up liquid for your kitchen needs. Please bring your own towels for use at the swimming pool.

Pets - We regret that we cannot accommodate any pets on the premises.

Valuables - The Trust cannot accept responsibility for any valuables or personal possessions.

Fire Safety - We must have the names of ALL persons resident at St. Anne's (including children). Please sign the Register on arrival.