Quotes

Commenting on the remarkable success of the North East service, Community Web Editor Alison Nicholson says: “We go the extra mile to ensure community groups get what they need from their website, no matter what it entails. Reputation, trust and personal service are vital.

"Newsquest North East is a high profile, customer-oriented business. CommuniGate staff are in the ‘front line’ interacting with the public and we take this responsibility very seriously indeed.

“The success of CommuniGate is a graphic example of the powerful synergy that can exist between print and web.”

Managing Director David Kelly said: “This has been an astonishing success story. Although the CommuniGate software is self-build, we immediately saw the potential value to our business in a little hand-holding.

“The cost is negligible; the returns are both inspirational and motivational. It has helped us to strengthen – and in some cases re-establish – links in the very roots of the communities we serve. It is impossible to put
a price on the value of the enormous
goodwill it has generated.”