NHS Direct is here to make a difference to the lives of people in England, 24 hours a day, 365 days a year…
We’re here for you whenever you have health worries and we have the knowledge and experience to give you real help and reassurance.
NHS Direct's vision
To be the national healthline, providing expert health advice, information and reassurance, using our world class telephone service and website, and to be the NHS’ provider of choice for telephone and digitally delivered health services.
Not just a telephone healthline
We also offer commissioned services to other parts of the NHS to help them meet their patients’ needs.
These services include:
out of hours support for GPs and dental services,
telephone support for patients with long-term conditions,
pre and post operative support for patients,
24 hour response to health scares, and
remote clinics via telephone